Among the many kitchen appliances that you must have in your kitchen, a water purifier is on top of the list. This is included in the list because drinking water must be clean and free of contaminants. If that is not the case, you will be prone to many health disorders. Visits to doctors will be frequent and the expense will be high. Hence, it is better to get a water purifier installed and save yourself from a lot of stress.
Water purifiers, once installed, need regular maintenance and servicing. The machine could also need repairs once in a while. To make sure these do not become an unexpected burden, you must ask a few questions about its servicing before you buy the appliance.
What Is Covered Under Warranty?
You must never buy a water purifier without a warranty, but it is also important to know what all expenses will be covered by it. Most would cover all serviceable parts for one year and may include free service for the first three years. During the warranty, the defective parts are replaced free of cost. Free servicing does not include the cost of the parts and you could have to bear it.
What Is the Annual Maintenance Contract Like?
Water purifiers will need regular serving and you will also need to clean and/or replace the filters used. While the water purifier service is paid for in free service, the other parts are not. To save the extra cost of these parts, it is advisable to take an annual maintenance contract. But you must know what is covered under the same.
Typically, once you take the contract, the company takes care of the servicing as well as the consumables. The contract may differ from one brand to another and you must check all the details. Without an AMC, you would have to pay for the service, the technician’s visit and spare parts.
How Often Should the Filters Be Replaced?
This will depend on the quality of water you receive and the usage of the water purification system. For water with high TDS, the frequency for replacement will be higher. Some filters are fitted with indicators to let you know when a filter is ready for cleaning or replacement. With an AMC, the technicians come and determine the status of the filters. Without an AMC, you will need to rely on your judgement or change them annually. It is better to call the technicians for replacing the filters or any other maintenance work, especially during the warranty period.
Can We Get the Spare Parts Easily?
Spare parts may not be easily available in the market and you could need to rely on the technician to source genuine spare parts. This is more likely once your purifier model has become old.With an AMC, you do not have to worry about them as it is the responsibility of the manufacturer or dealer.
How Can I Raise a Request for Service or Repair?
You will need the answer to this because without it, you will be stranded when the need arises. It is best to register your product and keep useful numbers handy.
When you have answers to these questions, you are ready to take your water purifier home. You can rest assured that water purifier service is taken care of for a specific number of years.
